Privacy Notice

PRIVACY NOTICE

Last Updated: July 2018

Welcome to rovellovart. We are dedicated to delivering an exceptional online shopping experience while maintaining the highest standards for your digital privacy. This Privacy Notice outlines how we collect, process, and protect your personal information when you interact with our website and related digital features (collectively, the "Services").

By accessing or using our Services, you consent to our data practices—including the storage and cross-border transfer of your information across the United States, Canada, and Hong Kong—as well as our overarching Terms of Use. If you do not agree with these practices, please refrain from using the platform.

1. Information We Collect

We gather various data types to facilitate your shopping experience:

  • Direct Interactions: Information provided when you make a purchase (billing/shipping address), create an account, subscribe to newsletters, enter sweepstakes, or contact support.
  • Third-Party Details: Contact and shipping information you provide when sending a gift to another individual.
  • Automated Tracking: We and our service partners deploy cookies, web beacons, and log files to automatically log your IP address, browser type, device model, click-stream data, and time spent on the site. This helps us personalize your experience and retarget advertisements.
  • External Sources: We may supplement our records with data from third-party networks (e.g., social media platforms) based on your external privacy settings.

2. Cookies & Tracking Technologies

Our store relies on cookies to function properly. By continuing to browse, you consent to their use. We utilize four categories of cookies:

  • Strictly Necessary: Vital for core functions like logging in and maintaining your shopping cart.
  • Performance: Aggregated analytics to help us understand site traffic and fix errors.
  • Functionality: Remembers your preferences, such as currency and language choices.
  • Targeting: Placed by us or our partners to deliver relevant advertisements across your devices.

Opt-Out Options: You can manage or disable third-party advertising cookies via the Network Advertising Initiative (aboutads.info/choices) or use the Google Analytics opt-out browser add-on. Please note that disabling Flash cookies or browser cookies may limit site functionality.

3. How We Use Your Data

Your information allows us to:

  • Process payments, fulfill orders, handle returns, and communicate shipping updates.
  • Deliver customized content, targeted promotions, and marketing newsletters.
  • Improve site architecture, product offerings, and customer support.
  • Monitor for fraud, secure our network, and prevent unauthorized transactions.

4. Data Sharing & Disclosure

rovellovart does not sell your identifiable personal data. We only share information under the following conditions:

  • Corporate Affiliates: Within our corporate family to ensure operational consistency.
  • Service Providers & Co-Marketing Partners: Trusted third parties that assist with logistics, payment processing, sweepstakes, or joint promotional events.
  • SMS Marketing: If opted in, your phone number and cart data are securely passed to our text messaging operator to deliver marketing and abandoned cart alerts. You may reply "STOP" at any time to cancel.
  • Legal & Safety Mandates: To comply with law enforcement, governmental requests, or to protect our business and customers from fraud.
  • Business Transfers: In the event of a merger, acquisition, or bankruptcy, customer data may be transferred as a business asset.

5. Your Privacy Controls

You have the right to access, update, or request the deletion of your personal data.

  • Email Opt-Out: Click the "unsubscribe" link located at the bottom of any promotional email, or update your account settings.
  • Direct Mail: Contact customer service to be removed from physical catalog mailings.

6. California Privacy Rights

California residents may request an annual disclosure regarding personal information shared with third parties for direct marketing purposes. To exercise this right, email support@rovellovart.com with the subject line "Attn: California Privacy." Please allow up to 30 days for processing.

7. Children’s Privacy

rovellovart is not intended for users under the age of 13, and individuals under 18 are not authorized to use the Services. We do not knowingly collect data from children. If we discover such data has been collected, it will be promptly deleted.

8. Security & External Links

We utilize secure socket layer technology (SSL) to encrypt sensitive payment data. However, no digital transmission is guaranteed to be 100% secure. Additionally, our site may contain links to external websites; we are not responsible for the privacy practices or security of those third-party domains.

9. International Data Storage

Your data may be processed and stored on servers located in the US, Canada, or Hong Kong, subject to local data protection laws. We retain personal data only as long as necessary to fulfill our business purposes or legal obligations, after which it is anonymized or securely destroyed.

10. Contact Us

We frequently review and update this policy; continued use of our site indicates acceptance of any revisions. If you have questions, privacy concerns, or wish to lodge a complaint, please contact us at:

Email: support@rovellovart.com

(For unresolved disputes, you maintain the right to contact the US Federal Trade Commission or your local supervisory authority).

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the UK.