Privacy Policy

Welcome to rovellovart. This Privacy Policy (Last Updated: February 2026) details how we collect, process, and safeguard your Personally Identifiable Information (PII) during your shopping experience.

Information We Collect We gather specific details to fulfill orders securely and optimize your browsing experience:

  • Directly Provided Data: Your name, email, shipping/billing address, and payment details submitted when you place an order, create an account, or contact our support team.

  • Automated Tracking: Your IP address, device type, browser specifications, and interaction metrics gathered via cookies when you navigate our site.

How Your Data is Utilized

  • Order Fulfillment: Processing secure transactions, dispatching your purchases, and sending tracking updates.

  • Customer Experience: Tailoring our catalog and improving site functionality based on user behavior.

  • Communications: Responding to inquiries and, if you have opted in, sending promotional offers.

  • Security: Monitoring for fraudulent activity and preventing unauthorized transactions.

Data Security & Storage Your digital safety is our priority. All sensitive payment data routes through Secure Socket Layer (SSL) encryption directly to our payment gateways. rovellovart never stores your credit or debit card numbers on our internal servers. Personal records are restricted behind secure networks, accessible exclusively to authorized personnel under strict confidentiality obligations.

Third-Party Sharing & Advertising We never sell or trade your PII. We do collaborate with trusted operational partners and advertising networks to run our business. These third parties may deploy tracking technologies (like pixels and cookies) to serve you relevant ads across the web. You can review their individual policies or opt-out via their respective platforms:

Cookie Policy Our platform utilizes cookies to function smoothly. You can disable these in your browser, though it may impact site functionality.

  • Essential Cookies: Required for cart retention and secure checkout.

  • Performance Cookies: Analytical tools to track site health and usability.

  • Marketing Cookies: Used by advertising partners for targeted campaigns. (For our platform provider's full cookie manifest, visit shopify.com/legal/cookies).

Privacy Rights & Legal Compliance

  • CalOPPA: You may browse our site anonymously. You can update or correct your data at any time via your account portal.

  • Do Not Track (DNT): Our systems honor standard DNT browser signals and suspend tracking when enabled.

  • Children’s Privacy (COPPA): We strictly prohibit the collection of data from anyone under 13.

  • CAN-SPAM Act: We use transparent subject lines, clearly label promotional materials, and honor all unsubscribe requests instantly via the link in our emails.

  • Breach Protocol: In the rare event of a data breach, affected users will be notified via email and a site banner within 7 business days.

Contact Information

  • Email: support@rovellovart.com

  • Legal Entity: Genevieve HongKong Limited

  • Business Address: ROOM 702, KOWLOON BUILDING, 555 NATHAN ROAD, HONG KONG