Terms of service

OVERVIEW

Welcome to the rovellovart website. Throughout this document, the terms “we”, “our”, and “us” explicitly refer to rovellovart. By accessing our platform and utilizing our curated shopping features (collectively referred to as the “Services”), you are entering into a binding agreement with us. Our e-commerce infrastructure is hosted on Shopify, which enables us to deliver these Services directly to you.

These Terms of Service ("Terms") govern your legal rights, responsibilities, and use of our platform. Please read them thoroughly, as they contain critical provisions regarding warranty disclaimers and liability limitations. Engaging with our site in any capacity signifies your absolute agreement to these Terms and our Privacy Policy. If you do not agree, you must immediately cease use of our Services.

SECTION 1 - ACCOUNT AND ACCESS

By accepting these Terms, you verify that you are of legal age in your jurisdiction or that you have provided explicit consent for your minor dependents to use our site. Accessing our Services requires you to submit accurate and current information, including billing, shipping, and email details. You bear full responsibility for maintaining the confidentiality of your account credentials. Selling, licensing, or transferring your account access to a third party is strictly prohibited.

SECTION 2 - PRODUCT INFORMATION

We strive to display our merchandise as accurately as possible. However, device screen settings can alter the visual representation of colors and textures, meaning we cannot guarantee a perfect real-life match. We do not warrant that our items will perfectly align with your subjective expectations. Furthermore, product descriptions, pricing, and availability are subject to change without prior notice. We reserve the right to discontinue items or restrict sales quantities based on geographic or jurisdictional factors at any time.

SECTION 3 - ORDERS AND PURCHASES

Submitting an order constitutes a formal offer to purchase. rovellovart reserves the unrestricted right to accept, modify, or reject any order at our sole discretion. An order is only finalized upon our explicit confirmation and the successful clearing of your payment. Because we process fulfillment rapidly, cancellation requests may not be accommodated post-acceptance. Any return or exchange must align completely with our official Refund Policy. By purchasing, you certify that all items are for personal use and not for commercial resale or export.

SECTION 4 - BILLING AND PRICING

All pricing and promotional offers can fluctuate without prior warning. You will be billed the exact price displayed at checkout, which excludes external shipping, taxes, or import tariffs unless otherwise noted. Online pricing may vary from third-party platforms. You agree to supply valid, complete payment details and authorize us (and our secure payment processors) to charge your card for the total order amount.

SECTION 5 - SHIPPING AND DELIVERY

rovellovart cannot be held liable for logistical delays. Delivery windows provided are strictly estimates, not guarantees. We are not responsible for delays stemming from customs processing, carrier network issues, or unforeseeable events outside our control. The risk of loss and product title officially transfer to you the moment we hand your parcel over to the shipping provider.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All site content—including text, logos, branding, graphics, and media—is the exclusive property of rovellovart or our licensors, safeguarded by international intellectual property laws. We grant you a limited license strictly for personal, non-commercial use. You may not reproduce, modify, or distribute any site material without our express written consent. Shopify’s trademarks belong to Shopify, and unauthorized use of any site materials is strictly forbidden.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or integrations over which we have no control. These are offered strictly "as is" and "as available." rovellovart assumes no liability for your use of these optional features; you engage with them entirely at your own risk and discretion.

SECTION 8 - EXTERNAL LINKS

Our platform may include hyperlinks to external websites. We do not monitor or endorse third-party content and accept no responsibility for any damages incurred while interacting with outside domains. Any issues related to external products, policies, or services must be directed to the respective third party.

SECTION 9 - SHOPIFY RELATIONSHIP

While Shopify hosts our online storefront, your financial transactions are exclusively with rovellovart. Shopify bears no responsibility for your purchases. By using our Services, you explicitly release Shopify and its affiliates from any claims or liabilities arising from your dealings with us.

SECTION 10 - PRIVACY AND DATA

Your personal data submission is governed by our Privacy Policy. Shopify also collects certain data to facilitate your secure browsing experience. By using our platform, you consent to the necessary cross-border transfer and processing of your information by rovellovart, Shopify, and authorized partners.

SECTION 11 - USER FEEDBACK

Any feedback, reviews, or suggestions you submit grants rovellovart a perpetual, royalty-free, and worldwide right to utilize, publish, and edit that content commercially. We are not obligated to compensate you or maintain the confidentiality of your submissions. Your feedback must not infringe upon third-party rights, nor contain malicious, defamatory, or abusive material.

SECTION 12 - ERRORS AND OMISSIONS

Our site may occasionally contain typographical errors related to pricing, shipping, or product details. We maintain the absolute right to correct these inaccuracies and cancel affected orders without prior notice, even after submission.

SECTION 13 - RESTRICTED USES

You are strictly prohibited from using our platform to: (a) conduct illegal activities; (b) violate intellectual property rights; (c) harass, defame, or discriminate against others; (d) upload viruses or malicious code; (e) scrape or illegally gather user data; or (f) bypass our security protocols. We reserve the right to immediately terminate your access for any such violations.

SECTION 14 - TERMINATION

rovellovart may suspend or terminate your account and site access at any time without notice. You remain legally liable for all outstanding charges up to the termination date. Core clauses regarding intellectual property, disclaimers, liability limitations, and indemnification inherently survive termination.

SECTION 15 - WARRANTY DISCLAIMER

ALL SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER IMPLIED OR EXPLICIT, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROVELLOVART, OUR DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA) ARISING FROM YOUR USE OF OUR SERVICES OR PRODUCTS, EVEN IF WE WERE PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 - INDEMNIFICATION

You agree to defend, indemnify, and hold rovellovart, Shopify, and our partners harmless against any claims, damages, or legal fees brought by a third party resulting from your breach of these Terms or your violation of any local or international laws.

SECTION 18 - SEVERABILITY

If any specific clause within these Terms is deemed unlawful or unenforceable by a governing jurisdiction, it shall be severed from the agreement without affecting the validity and enforceability of the remaining provisions.

SECTION 19 - GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed strictly by the laws of Hong Kong. Any disputes must first undergo a 30-day informal resolution period by contacting our team at support@rovellovart.com. Formal legal proceedings must occur solely on an individual basis, explicitly prohibiting class-action or consolidated lawsuits.

SECTION 20 - ENTIRE AGREEMENT & WAIVER

Our failure to strictly enforce any provision does not waive our right to do so in the future. These Terms constitute the entire, comprehensive agreement between you and rovellovart, superseding all prior communications or proposals.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our explicit written consent. rovellovart reserves the right to assign its rights and obligations to a third party without prior notice to you.

SECTION 22 - HEADINGS

Section titles are included purely for reading convenience and do not alter or limit the legal meaning of these Terms.

SECTION 23 - MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at our discretion. It is your responsibility to review this page periodically. Continued use of our site following any posted changes constitutes your formal acceptance of the updated Terms.

SECTION 24 - CONTACT INFORMATION

For inquiries regarding these Terms, please reach out to us using the details below.

• Email: support@rovellovart.com

• Legal Entity: Genevieve HongKong Limited

• Business Address: ROOM 702, KOWLOON BUILDING, 555 NATHAN ROAD, HONG KONG